Consumer Confidence Reports


Featured Items:
About Consumer Confidence Reports
Basic information about these reports sent by community public water systems (PWSs) to their customers each year. Legal requirements.
 
Related Categories:
Guidance for Completing CCRs
Guidance for each size of public water system. Guidance for dealing with total organic carbon and other specific issues.
 
Templates for Preparing Your Annual Consumer Confidence Report
Search by county for a file containing data you have reported to the TCEQ that should appear in your upcoming CCR. Instructions for using this file to produce the wording of your actual CCR. Templates for current reporting year and earlier.
 
Topics Under This Category:
CCR Customer Service Guidelines for Public Water Systems
These suggestions are intended to help employees effectively answer questions from their customers.
 
CCR Definitions
Glossary of terms used in the CCR.
 
CCR Information for Wholesale and Providing Water Systems
Consumer Confidence Report requirements for wholesale and providing water systems.
 
CCR Rule Summary
Easy to read summary of the consumer confidence report rule.
 
Certificate of CCR Delivery Forms
Links to forms for each type of community water system (small or large; violations or not) to certify to the TCEQ that the latest CCR has been delivered to customers as required. Forms available as MS Word or PDF files.
 
Guidance from the EPA on CCRs
Collection of links to EPA Web pages that have useful information about preparing and interpreting consumer confidence reports.
 
Guidance on CCRs from the EPA Exit Site
Direct link to the U.S. Environmental Protection Agency's main Web page on consumer confidence reports. Includes tips on preparing a CCR as well as information to help customers interpret a CCR.
 
Required SWAP Language
Required language for Source Water Protection Program inclusion in Consumer Confidence Reports.